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KLEEN AIR RESOURCES

Apart from being a California State licensed mechanical contractor, Kleen Air is certified by the National Air Duct Cleaners Association (NADCA). For your peace of mind, we are licensed, bonded, and insured. We are based in Sacramento, CA.

FREQUENTLY ASKED QUESTIONS

Are they a NADCA certified company?

We are. We have been members of NADCA for over 14 years and are one of its oldest members in California. Why is that important? NADCA is the only organization approved by the EPA to set the standards for HVAC cleaning. If they aren’t members of NADCA, they probably shouldn’t be cleaning your system.

Do they clean the entire system, including all the equipment?

Cleaning the ductwork without cleaning the equipment is like getting an oil change but only changing half of the oil. As soon as you turn on your system, everything gets re-contaminated. That’s simply a waste of money. Make sure the price you get is for cleaning the entire HVAC system, including all the equipment.

Are they using a truck-mounted power vacuum that moves 16,000 cubic feet of air per minute?

Shop vacuums and portable units just don’t have the power to do the job right. Without the proper suction, the system will not get clean because it doesn’t have enough power to pull everything out. Truck-mounted power vacuums are the best way to achieve the 16,000 CFM needed to clean the system thoroughly. Match that with high-pressure air to agitate the system and you have a truly powerful combination that doesn’t wreck your ductwork.

How long have they been cleaning HVAC systems?

Experience is important when it comes to cleaning HVAC systems. Without experience, very costly mistakes can be made. We have the know-how to get the job done right the first time. We have been cleaning homes and businesses just like yours for over 35 years. Can you trust anyone with less?

Do they have a NADCA Certified Ventilation Inspector on staff?

Only NADCA Certified Ventilation Inspectors (CVIs) have the training and expertise to properly inspect and diagnose a system for indoor air quality issues.

Do they specialize in source removal of smoke, mold, water, particulate, and contaminants?

Source removal methods are the most effective ways to clean HVAC systems. If they are not removing the source of the contamination, then the problem will return.

Can they provide photo/video documentation before and after the system is cleaned?

At the end of the day, if it’s not documented with clear before and after evidence, how can you know if a good job was done? We provide the proof that provides peace of mind and value for your money.

Are they a mechanical contractor?

We are. In fact, if you are an HVAC company without a standard C20 mechanical license, one might question why they don’t have one. Do they not want one or will the state not allow them to have one? In either case, no one should touch your system without one.

Are they an A+ member of the Better Business Bureau?

Only the best of the best are Accredited A+ businesses with the BBB. We work very hard for our customers every day to maintain this highest of standards.

Are they a local, family-owned small business?

Support your local economy by hiring a local company. Every customer is special when the business is owned and run by a family. Let us show you how good our family takes care of yours.

Are there any health benefits that come from HVAC system cleaning?

YES

  • Regular cleaning can improve indoor air quality
  • Can get rid of mold, bacteria, dust, and odor

Will HVAC system cleaning reduce our home energy bills?

YES

  • A clean system runs more efficiently
  • Can prevent the system from breaking down

How should a residential HVAC system be cleaned?

  • By the use of a specialized, powerful vacuum that hooks up to the system to create negative pressure
  • The vacuum draws air through the system
  • Devices are inserted into ducts to dislodge debris
  • The debris then travels down the ducts into the vacuum

How often should residential HVAC systems be cleaned?

  • Typically, every five years
  • Should be more frequent if there are
  • Smokers in the home
  • Pets that shed high amounts of hair and dander
  • Water contamination
  • Damage to home or HVAC system
  • If you have allergies
  • After any home renovation
  • Prior to occupancy of a new home

What is a normal price range for an air duct cleaning service?

  • $450.00–$1,200.00 per heating and cooling system
  • Price varies depending on the size of the system, accessibility, level of contamination, and type of duct material

What criteria should I use in selecting an HVAC system cleaner?

The best HVAC system cleaners have all of the following qualifications:

  • Should be a member and be certified by the National Air Duct Cleaners Association (NADCA)
  • Have been in business long enough to have adequate experience
  • Have an A+ with the Better Business Bureau (BBB)
  • Properly licensed, insured, and bonded
  • Recommend cleaning ALL the air ducts and equipment
  • Not advertising “$99 whole house specials”
  • Has proper equipment such as a power vacuum truck

What about companies that offer whole house duct cleaning for around $99?

  • BE aware of “blow-and-go” companies
  • They often charge a nominal fee and do a poor job
  • May employ the “bait-and-switch” technique by persuading the consumer into unneeded services

Why should I choose a NADCA member to clean my HVAC system?

The best HVAC system cleaners have all of the following qualifications:

  • Members have signed a Code of Ethics
  • Must follow stringent requirements to become a NADCA Member
  • Members must have certified Air System Cleaning Specialists (ASCS) on staff
  • All members must take and pass the NADCA Certification Examination

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